Fullwhere raises €1.3 million to revolutionize customer interaction management with AI
Fullwhere raises €1.3 million to revolutionize customer interaction management with AI

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Respond to every customer. Automatically. Everywhere.

Respond to every customer. Automatically. Everywhere.

Create and deploy AI that understands your business and responds to customers across every channel.

Create and deploy your AI agents across all channels to turn every customer interaction into revenue.

Trusted by 200+ leading brands

Create and deploy AI across all your channels in 3 simple steps

Create and deploy AI across all your channels in 3 simple steps

1

1

Fuel

2

2

Connect

3

3

Automate

Train your AI

Give your AI the knowledge it needs to understand your business and respond with precision.

Plus

Plus

FAQ

Documents

Segment

Tone of voice

CRM

Plus

Plus

Website

1

1

Fuel

Empower your AI agent

Provide the AI with all the necessary information and data so that it can interact and communicate like you do, with surgical precision.

2

2

Connect

3

3

Automate

Plus

Plus

FAQ

Documents

Segment

Tone of voice

CRM

Plus

Plus

Website

"Professional and precise, Fullwhere enables us to efficiently respond to our restaurant customers across all channels."

Sophie Monatte

Chief Marketing Officer at McDonald's

"What truly changed my life is the meticulous attention to spelling, especially when responding in five different languages."

Cecile Engelen

Director @Eyrignac and Gardens

"Previously, we used three different tools to manage our interactions, now we have Fullwhere."

Edouard Steinert

Head of Customer Experience at Dream Yacht

Measurable business outcomes

Measurable business outcomes

7

6

Nine

Ten

Eight

Improve team performance

Save time and let your team focus on high-value interactions.

A stronger customer relationship

Deliver fast, relevant answers 24/7 while scaling customer interactions.

+27%

Drive revenue growth

Capture every sales opportunity by responding to customers instantly.

7

6

Nine

Ten

Eight

Enhance your team's performance

Save time and let your team focus on high-value interactions.

A stronger customer relationship

Deliver fast, relevant answers 24/7 while scaling customer interactions.

+27%

Drive revenue growth

Capture every sales opportunity by responding to customers instantly.

Everything you need, in one platform

Everything you need, in one platform

Fullwhere replaces an average of four tools, so teams can stop switching platforms and focus on what matters.

Fullwhere replaces on average 4 different tools. No more juggling between multiple software applications: you gain simplicity, efficiency, and enhanced performance every day.

Feature 1

Mega Inbox

Mega Inbox

Bring all your customer interactions into one inbox.

Reviews and surveys, contact forms and emails, direct messages, and social media comments.

Over 1,000 integrations.

Custom views based on user roles and permissions

Powerful filters by source, priority, rating, language, and more

Consolidate all your customer interactions — client reviews and surveys, contact forms and emails, DMs and social media comments — within a single interface.

Over 1,000 integrations.

Custom views based on user roles and permissions

Powerful filters by source, priority, rating, language, and more

Feature 3

Advanced AI training

Advanced AI training

Your AI learns from every interaction to deliver increasingly precise and relevant responses, always aligned with your brand’s tone.

Automate up to 80 percent of responses while staying in control

AI continuously adapts to your business and your customers

Personalize every interaction using contextual data

Your AI agent learns from every interaction to provide increasingly precise, smooth, and relevant responses that reflect your brand's tone.

Automate up to 80 percent of responses while staying in control

AI continuously adapts to your business and your customers

Personalize every interaction using contextual data

Feature 2

Intelligents workflows

Intelligents workflows

Take full control of how customer interactions are managed and automated, from first contact to resolution at scale.

Build workflows that reflect how your organization actually works, even when it’s complex

Define trigger conditions based on channel, score, keywords, sentiment, customer profile, and more

Automate actions such as assigning, responding, alerting, applying discounts, liking, hiding, or moderating

Fully regain control over the handling and automation of your customer interactions, from the initial contact to resolution at scale.

Build workflows that reflect how your organization actually works, even when it’s complex

Define trigger conditions based on channel, score, keywords, sentiment, customer profile, and more

Automate actions such as assigning, responding, alerting, applying discounts, liking, hiding, or moderating

Feature 4

Real-time collaboration

Real-time collaboration

Give your teams a seamless, connected workspace where every interaction leads to clear action.

Centralize all interactions in a shared workspace accessible to your entire team

Assign conversations, add internal notes, and track progress in real time

Collaborate with clear organization and full visibility across teams

Provide your teams with a seamless, connected work environment where every interaction turns into concrete action.

Centralize all interactions in a shared workspace accessible to your entire team

Assign conversations, add internal notes, and track progress in real time

Collaborate with clear organization and full visibility across teams

Feature 5

Advanced Analytics

Advanced Analytics

Get a clear, contextual view of all your customer interactions, so you can understand trends, sentiment, and opportunities for improvement.

Understand your brand or network’s online reputation and customer satisfaction at a glance

Turn customer feedback into actionable insights, including keywords, quotes, sentiment, themes, and emotions

Automatically deliver detailed reports to the right team members

Access a comprehensive and contextualized view of your customer interactions, to understand every trend, every emotion, and every opportunity for improvement.

Understand your brand or network’s online reputation and customer satisfaction at a glance

Turn customer feedback into actionable insights, including keywords, quotes, sentiment, themes, and emotions

Automatically deliver detailed reports to the right team members

100%

100%

Guaranteed response rate

Every customer interaction is handled, without exception.

82h

82h

Saved per week

Automation significantly reduces operational workload for our customers.

70%

70%

Improved customer satisfaction

Negative feedback transformed through fast, personalized responses.

What aspects matter the most to you?

The diversity of offerings

Customer Consideration

Wait time

Would you recommend our establishment to a close friend?

1

2

3

4

5

6

7

8

9

10

How would you rate the service?

Customer Satisfaction Survey

Please leave us a comment

Submit

Generate link

Start collecting feedback

Turn prospects into customers, and customers into advocates.

Create forms, surveys, and questionnaires connected to your CRM in seconds.

Customer Reviews and Surveys

Collect authentic feedback and actionable insights to better understand your customers.

Share via email, SMS, or WhatsApp.

Outcome

+0.8

points

on

Google

in

6

months

1

Contact Form

Streamline information gathering and centralize all requests in a single space.

fullwhere

capture

Convert your prospects into customers and your satisfied customers into ambassadors, leveraging a smart and efficient approach to boost interactions.

Create forms, surveys, and polls connected to your CRM in just seconds.

Customer Reviews and Surveys

Gain authentic feedback and actionable insights to better understand your customers. Activate through Email, SMS, and WhatsApp.

Outcome

Gained +0.8 points on Google in 6 months

1

Contact Form

Streamline information gathering and centralize all requests in a single space.

What aspects matter the most to you?

The diversity of offerings

Customer Consideration

Wait time

Would you recommend our establishment to a close friend?

1

2

3

Four

5

6

7

Eight

Nine

Ten

How would you rate the service?

Customer Satisfaction Survey

Please leave us a comment

Submit

Generate the link

Enhance customer satisfaction

Trusted across multiple industries

Many

industry sectors attracted

Dentego increased positive Google reviews by 282% in one month.

The Junk Group saves an average of 72 hours per month on customer interaction management.

The Junk group saves an average of 72 hours per month on managing customer interactions

Each month, McDonald’s wins back up to 60 percent of dissatisfied customers through faster, more personalized responses.

Each month, McDonald's regains up to 60% of its dissatisfied customers thanks to an enhanced management of its brand image.

How do I set up my AI with Fullwhere?

Can I stay in control of the responses?

Can my AI respond in multiple languages?

What types of customer interactions can I manage with Fullwhere?

Can I customize user access and permissions?

Can I create custom reports and dashboards?

Every customer interaction becomes a sales opportunity

Every customer interaction becomes a sales opportunity